Terminal FAQ’s

What are the hours of operation of the airport terminal?

The terminal is open from 0430 hrs – 22:00 hrs

I have lost a personal article at the airport do you have a lost and found?

Please call the airport administrative offices at 775-777-7191 Monday-Friday between 0700-1600 hrs.

Where is the after-hours car rental drop off key box located?

There is after-hours car rental key drop box for Hertz and Enterprise located at the North Terminal Entrance. The drop box is located on the right hand side of the sliding doors. Rental cars are parked in the North Lot directly North of the terminal building.

What are the hours of the airport restaurant concession?

The airport restaurant is open daily Monday-Friday from 0500-1600 hrs.

Where can I charge my personal electronic device at the airport?

There are desks and chairs located in the baggage claim area where you can charge your personal electronic device for free. Please look for signage indicating where you can charge your device.

Where can I take my service animal for a bathroom break?

There is a pet relief area located outside the terminal building on the North side as indicated on the map below.

Where can I mail documents at the airport?

There is a FEDEX self-service drop box that picks up daily next to the exit lane of the parking lot.

Where are the airport administrative offices located?

The airport administrative offices are located on the south side of the airport terminal building. Access can only be made by walking around the building to the door facing the Ruby Mountains.

Airline FAQ’s

If I have lost a bag who do I contact?

Please proceed to the ticket counter in the terminal building and ring the bell for service. If there are no staff present please call the airline.
Delta Airlines Elko Regional Airport Office Tel: (775) 738-5138

How early do I need to arrive to check in before my flight?

We recommend you arrive 60 minutes prior to your scheduled departure at the latest to ensure you make your flight.

How do I book a flight?

Please call Delta Airlines Reservations at 1-800-221-1212 or visit

http://www.delta.com/air-shopping/searchFlights.action

I need wheelchair service in Elko to assist me through the terminal how can I obtain assistance?

Please contact the local Elko Delta Airlines representatives at Tel: (775) 738-5138

I would like to have my child or guardian fly as an unaccompanied minor how can I obtain information about that service?

Please visit Delta Airlines at http://www.delta.com/content/www/en_US/agency/our-products-and-services/unaccompanied-minors-umnr.html to find out more about the Unaccompanied Minor Policy.

What can I bring on the airplane with me?

Please visit the Transportation Security Administration website for complete guidance on what you may bring with you on a commercial airplane.
http://www.tsa.gov/traveler-information/prohibited-items

I would like to travel with my firearm how do I travel with my firearm?

Please visit the Transportation Security Administration requirements for traveling with a firearm or ammunition. You may only check firearms with baggage and you cannot take the gun with you through security.
http://www.tsa.gov/traveler-information/firearms-and-ammunition

Parking FAQ’s

Where do I pay for long term parking?

You can pay with cash inside the terminal building at baggage claim there is an automated kiosk that can process your transaction. Receipts are printed on the ticket stub you collected when you first parked at the long term parking lot.

If you pay with a credit card you can pay at the exit lane that is located where you leave the long term parking lot and a receipt will be provided. The exit lane is automated and will process your request.

Please ensure that you insert your ticket stub and credit card with the magnetic strip facing up and to the right as shown below.

How long may I leave my vehicle in the long term parking lot?

You may leave the vehicle for as long as you need for travel. The daily rate is $7.00/day.

What is the daily parking rate for the long term parking lot?

The first two hours of parking are complimentary. Any parking over 2 hours is charged at a rate of $7.00 per day.

Ground Transportation

Taxi Service in Elko, Nevada
775-738-1400